Search for answers:
The OptimizePress Support Site Has Moved: Click here to access the new Support site

503 Service Temporarily Unavailable

If your members are attempting to login and recieve the error:

503 Service Temporarily Unavailable

 This is caused when the IP restrictions of OptimizeMember are triggered.

You can modify these at: OptimizeMember > Restriction Options > Unique IP Access Restrictions

If you still experience issues...

If you still experience issues, it's possible that you or your visitors are accessing using an ISP which has a switching IP address system.  This means that your IP address will regularly change and can cause issues with these IP restrictions.

To fix this, it is advisable to turn off these IP restriction options.  You can do this by going to OptimizeMember > Restriction Options > Unique IP Access Restrictions and choosing the "Allow Infinite IPs" option from the dropdown menu

Ensure you click "Save All Changes" to save the settings

Didn't find an answer to your question? Contact Our Support Team (Submit a ticket)
Was this article helpful?
2 out of 2 found this helpful


Other Help Categories:

Get Started Guide

Watch our Ultimate Getting Started guide video

Pre-Sales Questions

Ask questions before purchasing our products

Login Problems

If you're having issues logging into our members hub

Accounts & Billing

Update your billing, request a refund and other accounts help

API Key Issues

Get help with licensing your site and API key issues

Membership Help

Get help creating Membership portals and courses

LiveEditor Help

If you need help using or troubleshooting the LiveEditor


Find out about the many integrations possible with OptimizePress

Affiliate Questions

Have questions about promoting OptimizePress

Clubhouse Questions

Questions about our Clubhouse Membership Subscription