Search for answers:
The OptimizePress Support Site Has Moved: Click here to access the new Support site

Drop down Menus Not Selectable (Firefox 4.0)

We have become aware of an issue affecting users of the Firefox 4.0 web browser.  Specifically this version of the browser seems to have an issue with our dropdown menus not being selectable

For example you may not be able to select an autoresponder service from a dropdown menu

We are working on a fix for this, it seems isolated to this version of Firefox as beta versions of upcoming versions of Firefox are working fine.

How to fix

For now, our recommendation is to switch to using the Google Chrome web browser when editing your OptimizePress pages. You can download Google Chrome for free here 

Didn't find an answer to your question? Contact Our Support Team (Submit a ticket)
Was this article helpful?
1 out of 1 found this helpful
Follow

Comments

Other Help Categories:

Get Started Guide

Watch our Ultimate Getting Started guide video

Pre-Sales Questions

Ask questions before purchasing our products

Login Problems

If you're having issues logging into our members hub

Accounts & Billing

Update your billing, request a refund and other accounts help

API Key Issues

Get help with licensing your site and API key issues

Membership Help

Get help creating Membership portals and courses

LiveEditor Help

If you need help using or troubleshooting the LiveEditor

Integrations

Find out about the many integrations possible with OptimizePress

Affiliate Questions

Have questions about promoting OptimizePress

Clubhouse Questions

Questions about our Clubhouse Membership Subscription